Director, Revenue Cycle Management at Foodsmart. Location Information: United States. Foodsmart is the largest telehealth network of registered dietitians in the country with a mission to make eating well simple.. Own the end-to-end collections process: develop, maintain, and be held accountable for high-accuracy collections forecasts, ensuring senior leadership has clear visibility into cash flow.. Build and enforce a high-discipline collections engine, standardizing recovery cadences, eliminating revenue leakage points, and institutionalizing a "zero-loss" mentality.. Identify bottlenecks and implement workflows to aggressively reduce denials and shorten the AR lifecycle.. Strategically partner with growth teams during contract negotiation to set up clients for success.. Serve as the ultimate "closer" for complex billing disputes, working directly with health plan partners to negotiate settlements.. Act as the primary point of escalation for clients, translating billing hurdles into actionable updates and building trust through transparency.. Partner with Finance, Legal, and Ops to align billing strategies with company growth.. Drive the team’s KPIs by tracking recovery rates and payer behavior, using data to pivot strategies in real-time.. Lead the team managing customer billing processes and communications, ensuring a seamless process for patients and health plans.. 8+ years of expertise in revenue cycle management, with 2-3 years of management experience.. Exceptional negotiation and conflict-resolution skills; experience resolving payment issues with health plan partners.. Deep expertise with CMS regulations and commercial payer behaviors.. Experience with EMR and RCM softwares and health plan portals; system migration experience a plus.. Proven track record of enhancing systems and processes for improved claims collections.. Pay range:. $150K - $170K. Remote-First Company. Unlimited PTO. Flexible & remote location. Healthcare Coverage (Medical, Dental, Vision). 401k & bonus. Registered Dietitian Sessions
Director, Revenue Cycle Management at Foodsmart