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French Speaking Hospitality Service Consultant at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to announce a position for a French Speaking Hospitality Service Consultant. This role is ideal for individuals who are passionate about the hospitality industry and excel in providing exceptional customer service to clients and guests.. Responsibilities. . Deliver outstanding customer service to French-speaking clients and guests across various hospitality environments.. . Manage inquiries, reservations, and service requests through phone, email, and face-to-face interactions.. . Assist clients in understanding the range of hospitality services and amenities available to them.. . Effectively resolve customer complaints or issues to ensure a positive guest experience.. . Collaborate with team members and other departments to enhance the overall guest experience.. . Stay current on hospitality industry trends to provide well-informed advice and suggestions to clients.. . Document client interactions and feedback for continuous improvement and quality assurance.. . . Fluency in French and English, both written and spoken.. . Previous experience in a customer service role, preferably within the hospitality sector.. . Exceptional communication and interpersonal skills.. . Ability to multitask and prioritize effectively in a dynamic environment.. . Strong problem-solving skills focused on providing outstanding customer satisfaction.. . Knowledge of hospitality services and the ability to convey this effectively to clients.. . Proficient in using CRM systems and familiar with Microsoft Office tools.. . Company Location: Greece.