French Speaking Corporate Customer Advisor at Patrique Mercier Recruitment By Nellie

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French Speaking Corporate Customer Advisor at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a French Speaking Corporate Customer Advisor. This role is perfect for individuals who are passionate about providing excellent customer service and are eager to work in a corporate environment that values professionalism and client satisfaction.. Responsibilities. . Offer high-quality support to French-speaking corporate clients across various communication channels, including phone, email, and live chat.. . Respond to customer inquiries related to corporate accounts, product details, and service issues effectively and efficiently.. . Build and maintain strong relationships with clients by addressing their needs with professionalism and care.. . Educate corporate customers about the company's products and services to ensure they receive optimal value and satisfaction.. . Document all customer interactions and manage inquiries using the CRM system for accurate tracking and comprehensive reporting.. . Collaborate with sales and technical support teams to resolve customer issues and enhance service delivery.. . Gather and analyze client feedback to identify areas for service improvement and actively contribute to quality assurance initiatives.. . . Fluency in French and English, both written and spoken.. . Experience in customer service, ideally in a corporate or B2B setting.. . Strong understanding of corporate customer needs with a professional approach to service delivery.. . Excellent communication and interpersonal skills, showing a commitment to customer satisfaction.. . Proficiency in customer service software, as well as familiarity with the Microsoft Office Suite.. . Ability to analyze issues and implement effective solutions in a fast-paced work environment.. . Willingness to be flexible in working hours, including evenings and weekends if necessary.. . Company Location: Greece.