Quality Analysis Engineer at SMA America

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Quality Analysis Engineer at SMA America. Location Information: USA. <div class="content-intro">Why Work at SMA America At SMA America, we believe in Energy that Changes. Since 1981, we’ve been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems — all while pushing the boundaries of what’s possible in clean energy. But we’re not just transforming power — we’re empowering people. We’ve built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt. Whether you’re a sales expert, service pro, or engineering innovator, if you’re ready to join a purpose-driven team committed to shaping the future of energy — we’d love to meet you.</div> PURPOSE OF POSITION The Quality Analysis Engineer is responsible for ensuring customer satisfaction and maintaining brand quality through root-cause analyses and collaboration with internal and external experts. This role supports SMA's commitment to evidence-based quality processes, working closely with cross-functional and international teams to drive sustainable corrective and preventive actions across the product lifecycle. The ideal candidate brings deep technical expertise in medium voltage systems, transformers, switchgear, and converters, along with a strong quality mindset and the ability to collaborate regularly with SMA's global headquarters in Germany. PRIMARY DUTIES / RESPONSIBILITIES <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="whitespace-normal break-words pl-2">Ensure analyses are evidence-based, documented in compliance with standards, global processes, and aligned with the requirements of internal and external stakeholders.</li> <li class="whitespace-normal break-words pl-2">Perform and participate in technical failure and data analyses.</li> <li class="whitespace-normal break-words pl-2">Apply the 8D method for systematic root cause identification.</li> <li class="whitespace-normal break-words pl-2">Collaborate with interdisciplinary and international teams to implement sustainable corrective and preventive actions.</li> <li class="whitespace-normal break-words pl-2">Conduct initial field analyses, technical evaluations on site, and provide consultations.</li> <li class="whitespace-normal break-words pl-2">Create detailed failure descriptions and collaborate with headquarters to advise and support other functions.</li> <li class="whitespace-normal break-words pl-2">Recognize and document existing known failure patterns and provide technical expertise to resolve them.</li> <li class="whitespace-normal break-words pl-2">Collaborate closely with Customer Quality, Supplier Quality, and regional functions.</li> <li class="whitespace-normal break-words pl-2">Maintain close collaboration with the analysis unit at SMA headquarters as well as with the application engineering unit in the U.S.</li> <li class="whitespace-normal break-words pl-2">Execute, monitor, and evaluate corrective actions and measures implemented by the service team or suppliers.</li> <li class="whitespace-normal break-words pl-2">Travel to Rocklin-based offices, customer sites, and tradeshows as needed.</li> <li class="whitespace-normal break-words pl-2">Other duties as may be required or assigned.</li> </ul> REQUIRED RELEVANT PROFESSIONAL EXPERIENCE <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="whitespace-normal break-words pl-2">Bachelor's degree in engineering or electrical engineering (Master's preferred) or related field, or similar education.</li> <li class="whitespace-normal break-words pl-2">Minimum 7 years of experience in research and development (R&D), technical failure analysis, and a background in quality management and customer relations.</li> <li class="whitespace-normal break-words pl-2">Technical expertise in medium voltage systems, transformer switchgear, electrical systems, converters, and hermetically sealed equipment.</li> <li class="whitespace-normal break-words pl-2">Expertise in the 8D method for corrective action and quality tools including 5-Why, Ishikawa diagramming, and Pareto analysis.</li> <li class="whitespace-normal break-words pl-2">Experience in solar, automotive, aerospace, electronics, or similar regulated industries.</li> <li class="whitespace-normal break-words pl-2">Ability to present quality findings and corrective actions to mid and senior-level management boards.</li> <li class="whitespace-normal break-words pl-2">Working knowledge of JIRA, Salesforce, SAP, and CRM is a plus.</li> <li class="whitespace-normal break-words pl-2">Background or sourcing experience with companies such as ABB, GE, Magnatec, Powin, or Eaton Transformers is a plus.</li> <li class="whitespace-normal break-words pl-2">Excellent communication and cross-functional collaboration skills across international teams.</li> <li class="whitespace-normal break-words pl-2">Acts with an entrepreneurial and solution-oriented mindset.</li> <li class="whitespace-normal break-words pl-2">Ability to travel regularly.</li> <li class="whitespace-normal break-words pl-2">Proficiency in the English language, both written and verbal, is required. Proficiency in German is a plus.</li> <li class="whitespace-normal break-words pl-2">Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is required.</li> </ul> WE OFFER <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="whitespace-normal break-words pl-2">The salary range for this position is $110,000 - $130,000 per year, dependent upon experience.</li> <li class="whitespace-normal break-words pl-2">Comprehensive benefits including health, dental, and vision coverage (including $0 premium options).</li> <li class="whitespace-normal break-words pl-2">Work Location: This role is remote-first. Hybrid or in-office presence is preferred for those located within commuting distance of our Rocklin, CA office, consistent with our current work model.</li> <li class="whitespace-normal break-words pl-2">401(k) plan with company match.</li> <li class="whitespace-normal break-words pl-2">Opportunities for professional development and training.</li> <li class="whitespace-normal break-words pl-2">Inclusive, collaborative, and innovative work environment.</li> </ul> <div class="content-conclusion">Our EEO Policy  We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application. Our Privacy Policy During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes]. If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information. If you have any question regarding our privacy policy, please contact us at <a href="mailto:[email protected]">[email protected]</a>      </div>